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Free Shipping and Returns




Shipping is fast! Everything is sent out within 1-2 days of your order from Saint Louis or our Kentucky Location. Expect your order in 3-8 days. If you do not receive it please contact us! We will make sure you get your item ASAP.   Also if you have an event and need it Express ship please contact us by email or phone and will accommodate you! 

 Returns are easy, simply contact us at for a returns number and send your item to our returns center for fast processing. We'll get you a replacement or a refund in a snap at no cost to you! 

If you have any questions and would like to speak to a representative please call 636 373 2524. 

Returns can not be made on any items that have been in your possession for over 30 days. If you are worried about a timeline for a gift and returns please just email us to let us know! We are very flexible and want you to be 100% satisfied. 


We insist that you love your products. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.100% Satisfaction Guaranteed. 


Ordering from Jack and Miles is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone. We offer a variety of completely secure payment options.